Privacy Policy

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address
• Project Information: Property details, design preferences, budget information
• Communication Records: Emails, meeting notes, consultation records
• Technical Data: IP address, browser type, device information when using our website
• Cookies: Website usage data to improve user experience

How We Use Your Information

Your information is used for the following purposes:

• Providing architectural design and consulting services
• Project planning, management, and execution
• Communication regarding your projects and services
• Billing and payment processing
• Improving our services and website functionality
• Marketing communications (with your consent)
• Legal compliance and professional obligations

Information Protection

We implement comprehensive security measures to protect your information:

• Encrypted data transmission and storage
• Secure servers with firewall protection
• Access controls limiting staff access to necessary information only
• Regular security audits and updates
• Confidentiality agreements with all team members and contractors
• Secure physical storage of project documents

Information Sharing

We may share your information in the following circumstances:

• Service Providers: Trusted contractors, engineers, and consultants working on your project
• Legal Requirements: When required by law, regulation, or legal process
• Professional Partners: Other professionals involved in your project (with your consent)
• Business Transfers: In case of merger, acquisition, or sale of business assets

We never sell your personal information to third parties for marketing purposes.

Cookies and Website Analytics

Our website uses cookies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Improve website functionality and user experience
• Provide relevant content and services

You can control cookie settings through your browser preferences.

Your Rights

Under Canadian privacy laws, you have the right to:

• Access your personal information we hold
• Request corrections to inaccurate information
• Request deletion of your personal information (subject to professional obligations)
• Withdraw consent for marketing communications
• File a complaint with privacy authorities
• Request information about how your data is used

Data Retention

We retain your information for:

• Project Files: 7 years after project completion (professional requirement)
• Financial Records: 7 years as required by Canadian tax law
• Marketing Data: Until you opt-out or request deletion
• Website Analytics: 24 months maximum

International Transfers

Your information is primarily stored and processed in Canada. If international transfers are necessary for project requirements, we ensure appropriate safeguards are in place to protect your privacy rights.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or website notice. Your continued use of our services constitutes acceptance of the updated policy.